Privacy Policy
Effective: June 15, 2026 · Last updated: June 15, 2026
This Privacy Policy describes how Pill Identifier: AI Pill ID (“AI Pill ID,” “we,” “our”) handles information when you use our mobile application on iOS and Android (the “App”). We have designed the App so that almost all of your data stays on your device. This policy explains exactly what leaves your device, when, and why.
1. Information stored on your device only
The following data is stored locally on your device and is never sent to our servers or to any third party:
- Pill scan history and identification results
- Medication reminders and adherence records
- Chat history with the in-app health assistant
- Saved drug-interaction checks
- App preferences (theme, notification settings, etc.)
You can delete any of this data at any time from inside the App. When you uninstall the App, all locally stored data is removed by the operating system.
2. Information temporarily transmitted to process your request
When you actively use one of these features, the following data is sent to our secure backend purely to generate a response and is not retained on our servers afterward:
- Pill identification:the photo you capture is sent to our backend, which forwards it to Google’s Gemini AI model for analysis. The image is discarded immediately after the response is returned.
- Health assistant chat: the text of your question is sent to our backend and forwarded to Gemini. We do not log the question or response on our servers.
- Drug interaction check: the list of medications you select is sent to Gemini. We do not retain it.
3. Information we do NOT collect
The App does not collect, request, or transmit any of the following:
- Your name, email, phone number, or postal address
- Your precise or approximate location
- Your contacts, calendar, or files
- Any advertising identifiers
- Crash logs or analytics events tied to you
The App does not require you to create an account, and there is no sign-in flow.
4. Third-party services we use
Google Cloud / Gemini AI
We use Google’s Gemini API (running on Google Cloud) to power identification, chat, and interaction checks. Google processes the request in line with their Privacy Policy.
Firebase App Check (Play Integrity / App Attest)
We use Firebase App Check to verify that requests to our backend are coming from a genuine, unmodified install of the App. This produces a short-lived attestation token tied to your install only — no personal identifier is generated or stored.
RevenueCat
We use RevenueCat to manage in-app subscriptions. RevenueCat assigns an anonymous identifier to your install in order to track your subscription status across reinstalls. See RevenueCat’s privacy policy.
Apple App Store / Google Play
All purchases, subscriptions, and refunds are processed by the App Store or Google Play. We do not receive or store your payment information.
5. How we use information
We use the data transmitted in Section 2 only to:
- Generate the identification, chat reply, or interaction report you requested
- Protect the service from abuse (rate limiting, App Check)
- Maintain the security and integrity of the App
We do not use any of this data for advertising, profiling, or sale.
6. Children’s privacy
The App is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect information from children. If you believe a child has used the App, please contact us at support@aipillid.com.
7. Your rights
Because we do not store your personal data on our servers, your rights are exercised primarily on-device:
- Access & portability: all your data is on your device and accessible to you in the App at any time.
- Deletion: delete individual records inside the App, or uninstall the App to remove all local data.
- Camera permission: revoke at any time in your device settings. The App will not function for identification without it.
- Notifications:manage in your device’s notification settings.
8. California residents (CCPA)
If you reside in California, you have the right under the California Consumer Privacy Act to (a) know what categories of personal information we collect, (b) request deletion, and (c) opt out of sale. We do not sell or share personal information for cross-context behavioral advertising. The categories described in Section 2 are the only data we process, and we delete it after processing.
9. European Economic Area / United Kingdom (GDPR & UK GDPR)
If you are in the EEA or UK, our lawful basis for processing the data in Section 2 is performance of the service you requested (Art. 6(1)(b)) and our legitimate interest in keeping the service secure (Art. 6(1)(f)). You have the right to access, rectify, delete, restrict, and object to processing, and to lodge a complaint with your supervisory authority.
10. International data transfers
Our backend runs on Google Cloud in the United States. By using the App you understand that the data described in Section 2 will be processed in the United States, with the safeguards Google Cloud provides for international transfers.
11. Security
All network traffic between the App and our backend is encrypted with TLS 1.2+. Requests are authenticated with Firebase App Check. Our backend keys (e.g. Gemini API key) are stored in Google Secret Manager and are never embedded in the App.
12. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. For material changes, we will post a notice inside the App.
13. Contact us
Privacy questions or requests: support@aipillid.com